Terms of Purchase

Placing an order

Review item descriptions, quantities, prices and shipping charges at checkout. Provide accurate contact, billing and shipping details.

Payment and order confirmation

Use a payment method shown at checkout. Your confirmation email records the details of your order. If we cannot fulfill an order, we will contact you and refund amounts paid for the affected items.

Delivery and returns

See our Shipping Policy and Return & Refund Policy for details. Applicable consumer rights continue to apply.

Business and contact information

Lunavessia is operated by Dongfang City Zhuoyiheng Network Technology Co., Ltd..

Email: support@lunavessia.com

Customer Service:

+86 13896256231

Registered address: Room 208, Building 16, Dongfang Shanhaiwan, south of the exit of Dongfang Railway Station, Dongfang City, Hainan Province, China

Registration number: 91460000MAKLUJEQXQ